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NeroGene N2Tap, turn your Smartphone into a Sales Terminal

  • Writer: Jaime González Gasque
    Jaime González Gasque
  • Dec 12, 2025
  • 7 min read

Imagine a street market or a small shop. A merchant, let's call him Carlos, is completely overwhelmed trying to balance the till. Ugh, the same old story.


He has a mountain of bills and coins on one side, then he has to check his phone to see if the transfers have arrived, and on top of that, several customers paid him with different apps that take a while to process. A real mess. Now, what if all that chaos could be solved, for real, with the same tool he uses to check the transfers? With his smartphone. Today we're going to delve into how a simple smartphone is becoming a super powerful and, above all, secure payment terminal.


For this exploration, we came across a set of very interesting sources about a Malaysian financial technology called NeuroGene N2TAP. Yes, we have a little bit of everything, right? Everything. From product brochures and press releases boasting its global certifications, to news about its adoption by major banks.


And the crown jewel, a rather dense academic study comparing the regulatory environment of Malaysia with that of Indonesia. Our mission is to understand not only what this software does, but why it's relevant. How it's changing the game for financial inclusion and what it tells us about the future of a cashless world. So, to begin with, in simple terms, what is N2TAP? From what I understand from the documents, it's basically an app that turns any Android phone with NFC into a card payment terminal. That simple.


That simple on the surface, which is precisely the brilliance of it. But the key lies in what it replaces. Carlos, in the example, no longer needs to buy or rent a complicated point-of-sale terminal, nor connect an extra device to his phone. Nothing.


The phone itself becomes the point of sale. Their slogan, "smarter solutions, simplified payments," is spot on. And how does it work in practice? The customer simply taps their card or phone against the front of the merchant's phone, and that's it—payment complete. The barrier to entry for accepting digital payments is practically zero. Zero. If you already have a reasonably decent smartphone, you're already on the other side.


And this isn't just a whim. It aligns with a global trend that sources cite with compelling figures. By 2026, cashless transactions are projected to exceed $2 trillion globally. It's insane. And from what I can see, it's not just for small shops. Not at all.


Sources make it clear that the range of users is enormous. It can be used by anyone from Bajik Ali, the Malaysian equivalent of Carlos, to a top-tier bank serving millions of businesses. It accepts everything: Visa, MasterCard, Paynet, MyDebit, and even Alipay.


It practically puts everything in the palm of your hand. It all sounds incredible, but if my cell phone suddenly became my cash register, my first and biggest concern would be security. How easy is it for someone to hack my payments or steal my card information? Because that's the million-dollar question for people to trust this. And it's the right question. In fact, this is where the N2TAP story gets very, very interesting.


It's not just an app; it's a veritable security bunker. Sources highlight that it was the first solution in Malaysia to obtain PCI-CPOC certification. PCI what? CPOC. The acronym stands for Contactless Payments on Commercial Off-the-Shelf Devices. In practical terms, this means that a super-strict global body validated that using a regular phone to collect payments is as secure as using a traditional bank terminal. And it gets even better. It's not just that one certification; it's a whole collection. In July 2024, they obtained PCI-MPOC software certification.


And here's the fact that blew my mind. They were only the tenth solution worldwide to achieve it. Only 10 worldwide? Just 10. That really puts them in a league of their own. They're not just another run-of-the-mill solution. And months later, in December, they achieved an even more difficult certification, the PCI-MPOC Solution, which is more comprehensive. If you add to that the fact that giants like MasterCard have it on their Pilot Ready list and Visa approved it for their Tap to Phone program, you have the complete package.


The real insight here isn't the alphabet soup of certifications, but that a Malaysian company built a solution with a level of security that rivals the titans of the global industry. That tells us a lot about how innovation in financial technology is becoming democratized. It sounds incredible, but there's always the adoption barrier. Sources mention how difficult it is for a merchant like Carlos, who probably doesn't.


What exactly did they do there? This case is the perfect example of how this technology takes off and generates a measurable impact. Bank Rakyat, a major bank in Malaysia, launched an initiative called iMerchant Rakyat. Targeted at whom? Specifically MSMEs, micro, small, and medium-sized enterprises.


The goal was to modernize them. The figures they provide are impressive. The bank disbursed over 100 million ringgit, about 21 million dollars, in microfinance to nearly 4,000 entrepreneurs between 2023 and 2024. But here's the interesting part: they didn't just give them the money. The package included the N2TAP tool. They gave them the capital to start or grow and the cutting-edge technology to efficiently manage their businesses from day one. It's a virtuous cycle that truly drives financial inclusion. That changes the perspective.


It's not just an app for collecting payments. It's a key piece in an economic development ecosystem. And that leads me to a question that arose while reading the sources. Why Malaysia? You'd think an innovation of this magnitude would come from Silicon Valley, London, or Shanghai. What is it about the environment there that allows something like this to flourish? (That's the question answered by the most unexpected source: an academic study comparing anti-money laundering strategies in Malaysia and Indonesia. Does it seem unrelated? At first glance, no. But it provides the key context.


The study describes Malaysia as having greater digital maturity and regulatory innovation. Regulatory innovation. It sounds like an oxymoron. Regulators generally lag behind technology, not driving it. Generally, yes. But not in this case. The study discusses an initiative by the Central Bank of Malaysia, Banc Nagara, called the Fintech Regulatory Sandbox. Imagine a safe and controlled space where a startup like NeuroGene can test its innovative technology with real customers, but without all the paperwork, without having to immediately comply with 100% of the banking regulations, which are incredibly burdensome. This is permission to experiment and demonstrate that your model is viable and secure before launching it to the mass market.


The government is basically telling them, go ahead, play around, experiment. And if It works, we'll see about the paperwork later. It's a way to avoid stifling innovation with bureaucracy. What a great strategy! And the study contrasts this with the situation in Indonesia, which it describes as more fragmented and with more challenges. The hard data confirms this. The 2023 Basel Annual Index, which measures the risk of money laundering, gives Malaysia a moderate risk rating of 4.10 points. While Indonesia has a high risk rating of 5.56. The lesson here is incredibly powerful.


For a disruptive technology to succeed, the regulatory environment, stability, and the country's vision matter as much as, or even more than, the software code. With such a solid foundation at home, it makes sense that they now want to conquer the world. Sources mention quite ambitious expansion plans. The plans target the Middle East, Africa, Europe, and also Latin America. But before making that global leap, they are already solving very complex cross-border problems in their own region. And the example they provide is fascinating. A service called NeuroGene in Remittances.


They launched it in collaboration with POS Indonesia, the country's official postal service. The service is designed specifically for the 2.7 million Indonesian migrant workers living and working in Malaysia. It allows them to send money to their families securely, super fast, and much cheaper than traditional methods. All through a super app called POSPAY. This addresses a fundamental human need. We're talking about millions of families whose livelihoods depend on these remittances. The fact that the money arrives quickly, securely, and without half of it being lost to fees is life-changing.


It's a clear example of using financial technology for a social purpose. It demonstrates that their vision goes beyond simply optimizing business payments. They are using their infrastructure to connect people and solve real problems affecting the most vulnerable.


I think we have a pretty complete picture. To summarize, it's clear that NeuroGene N2TAP is much more than just a payment app. On one hand, it's a business intelligence tool that empowers small businesses. On the other hand, it's an engine of financial inclusion for SMEs, as we saw with the Bank Rakyat case.


And finally, it's a platform for solving cross-border social problems like remittances from migrant workers. And I think the key to its success is that double helix. On the one hand, impeccable, robust technology with security certifications that place it among the world's elite. And on the other, having been born in a regulatory ecosystem, like Malaysia's, that was smart and flexible enough to allow it to grow. One doesn't work without the other. One without the other probably wouldn't have worked.


The mission that NeuroGene states in its documents is to democratize financial services. And we've seen very clear examples of how they're doing it, empowering Don Carlos or helping a migrant worker. But this raises a broader question. As the world moves almost inevitably toward a cashless society, what is the responsibility of these technology companies to ensure that the transition doesn't leave anyone behind?


What about people who don't have a smartphone or older adults who simply don't trust technology? The question that lingers is, how do we close that final gap so that financial inclusion is truly universal and not just for those who are already digitally connected?

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